Legal Notice
Sustainability Policy
Sustainability Statement
Date: July 2026
At Contour Lines, we believe that understanding the past should not come at the expense of the future.
Wherever possible, we aim to operate in a way that reduces waste and minimises environmental impact.
Our Approach
Print to Order
Printed products are produced only when ordered.
This reduces waste associated with unsold stock, storage and unnecessary production.
Digital Products
Many Contour Lines products are available in digital formats, allowing customers to enjoy historic maps and collections without the environmental impact associated with physical production and delivery.
Recyclable Packaging
Where possible, packaging materials are selected for their recyclability and environmental performance.
Customers are encouraged to reuse or recycle packaging materials after delivery.
Local Production
Contour Lines aims to work with United Kingdom printing providers, reducing transportation requirements and supporting local businesses.
Long-Life Products
Historic maps are designed to be collected, displayed and enjoyed for many years.
By creating products with lasting value, we aim to encourage thoughtful purchasing and reduce unnecessary waste.
Looking Forward
Contour Lines will continue to review materials, suppliers and business practices in order to improve sustainability wherever practical and financially viable.
Mission Statement
Contour Lines exists to make history beautiful, accessible and enjoyable.
The landscape remembers.
We believe future generations should be able to enjoy it too.
Terms and Conditions
Terms & Conditions
Date: July 2026
- Introduction
These Terms and Conditions govern the use of the Contour Lines website and the purchase of products and services offered by Contour Lines.
By placing an order, customers agree to these Terms and Conditions.
- Products
Contour Lines offers the following products
- Digital Map Downloads
- Printed Historic Maps
- Additional products and services as listed on the website
All product descriptions, images and prices are subject to change without notice.
- Digital Products
Digital products are supplied electronically.
Customers are responsible for ensuring that they can access and store downloaded files.
Digital products are licensed for personal use only unless otherwise agreed in writing.
- Printed Products
Printed products are produced to order.
Colours, tones and appearance may vary slightly between screen displays and printed products.
Every effort is made to ensure accuracy and quality before dispatch.
- Pricing
All prices are displayed in Pounds Sterling (£).
Prices may be updated at any time without prior notice.
The price charged will be the price displayed at the time the order is placed.
- Payment
Payment must be received before an order enters production.
Accepted payment methods will be displayed on the website.
- Production and Dispatch
Printed products are produced to order.
Standard production and dispatch time is 5–7 working days.
Delivery times are additional and may vary depending on destination and postal service performance.
Where significant delays occur, customers will be informed as soon as possible.
- Delivery
Contour Lines is not responsible for delays caused by postal services, customs processing or events outside reasonable control.
Customers are responsible for providing accurate delivery information.
- Returns and Refunds
Digital Products
Due to the nature of downloadable products, refunds are generally unavailable once files have been downloaded.
Printed Products
If a printed product arrives damaged or defective, customers should contact Contour Lines as soon as possible and provide photographs where appropriate.
Each case will be assessed individually and a replacement or refund may be offered where appropriate.
- Copyright
All maps, catalogues, written content, graphics and associated materials remain the intellectual property of Contour Lines unless otherwise stated.
Products may not be reproduced, distributed, resold or used commercially without written permission.
- Website Use
Customers agree not to use the website for unlawful purposes or in a manner that could damage the website, its services or its users.
- Privacy
Personal information will be handled in accordance with the Contour Lines Privacy Policy.
Customer information will only be used for order processing, customer service and legal obligations.
- Limitation of Liability
Contour Lines will not be liable for indirect, incidental or consequential losses arising from the use of products or services.
Nothing in these Terms and Conditions limits statutory consumer rights under United Kingdom law.
- Contact
Questions regarding these Terms and Conditions should be directed through the contact details provided on the website.
- Amendments
Contour Lines reserves the right to amend these Terms and Conditions at any time.
The most recent version will always be published on the website.
Mission Statement
Contour Lines exists to make history beautiful, accessible and enjoyable.
The landscape remembers.
Privacy Policy
Date: July 2026
- Introduction
Contour Lines is committed to protecting and respecting your privacy.
This Privacy Policy explains what information is collected, how it is used and the steps taken to protect it.
- Information We Collect
When placing an order or making an enquiry, customers may provide:
- Name
- Email address
- Postal address
- Payment information (processed through secure payment providers)
- Order details
- Correspondence relating to enquiries or customer support
- How We Use Your Information
Customer information is used only for:
- Processing and fulfilling orders
- Delivering products and services
- Providing customer support
- Responding to enquiries
- Maintaining business records
- Meeting legal and accounting obligations
- Marketing
Contour Lines will not sell, rent or share customer information with third parties for marketing purposes.
Marketing communications will only be sent where customers have specifically agreed to receive them.
- Payment Information
Payment information is processed through secure third-party payment providers.
Contour Lines does not store customer payment card details.
- Data Security
Reasonable measures are taken to protect customer information from unauthorised access, loss, misuse or disclosure.
- Data Retention
Customer information will only be retained for as long as necessary to fulfil orders, provide support and comply with legal obligations.
- Third-Party Services
The website may use third-party services for:
- Website hosting
- Payment processing
- Delivery services
- Website analytics
These providers will only receive the information necessary to perform their services.
- Customer Rights
Customers have the right to:
- Request access to their personal information
- Request correction of inaccurate information
- Request deletion of information where legally appropriate
- Withdraw consent for marketing communications
Requests should be submitted using the contact details provided on the website.
- Cookies
The Contour Lines website may use cookies to improve website performance and user experience.
Customers can manage cookie preferences through their web browser settings.
- Changes to This Policy
This Privacy Policy may be updated from time to time.
The most recent version will always be available on the website.
- Contact
Questions regarding this Privacy Policy should be directed through the contact information provided on the website.
Mission Statement
Contour Lines exists to make history beautiful, accessible and enjoyable.
The landscape remembers.
Name of company
Contourlines.scot
Contact details
contourlines.scot@yahoo.com